Last updated: December 2022

Art DU SEXE is committed to respecting your privacy and complying with applicable laws and regulations to ensure that the personal information you give us is kept appropriately secure and processed fairly and lawfully.

Art Du Sexe Ltd is a company incorporated and registered in England with company number 14015500 (referred to in this Policy as "we, "us" and "our").

Your personal information will be held and managed by Art Du Sexe Ltd. By visiting and using Art Du Sexe website or mobile site (www.artdusexe.co.uk) (the "SITE") You must be at least 18 years’ old to use the Site.

This Privacy Policy covers all personal information about you that we collect, use and otherwise process in connection with your relationship with Art Du Sexe as a customer or potential customer. Art Du Sexe will collect and use your personal information as described in this Privacy Policy and as permitted by applicable laws, including in circumstances where:

It is necessary to provide or fulfil a service requested by or for you. You have given us your consent; or  it is necessary for one or more of the following legitimate interests pursued by Art Du Sexe:

•   To analyse, profile and monitor customer patterns and better understand the interests and preferences of our key customer audiences so we can consistently improve our products and services. 

•   To offer an enhanced customer experience and service, including by ensuring we personalise the Site. Art Du Sexe updates relating to products, services and events to make them more relevant to our customers’ specific preferences. 

•    To ensure the proper functioning and security of our services, Site and/or Applications, for example by identifying and preventing fraudulent transactions. 

•   To analyse Art Du Sexe promotions or events for internal reporting purposes and to ensure adequate and appropriate product and resources. 

To ensure we continue to comply with applicable laws, for example in maintaining the accuracy of our records.

In-accordance with the new General Data Protection Regulation (GDPR), our visitors subscribed in our website can:

•            Request personal information Art Du Sexe Ltd currently holds on yourself (I.D will need to be provided).

•            As us to delete all your personal information the company holds on yourself within 30 days of confirming your identity.

•            Choose to unsubscribe from all marketing communications.

•            Art Du Sexe Ltd will keep all data secure and take proportionate steps to maintain data integrity and security.

•            If a breach of data occurs at Art Di Sexe Ltd, we will inform you within 30 days of being made aware of the security breach if this affects your personal information.

Please contact us for more information at info@artdusexe.co.uk or visit the ICO Website.

WHAT PERSONAL INFORMATION ART DU SEXE COLLECTS AND HOW IS THIS USED?

When you register for an account with us,place an order, interact with our digital content on your computer or mobile device, or send us an enquiry, we will collect certain information from you. We will indicate whether this collection involves personal information and, if it does, whether providing your personal information is voluntary or mandatory for the service. Please be aware that where collection is mandatory, we may not be able to provide the relevant products or services to you if you do not provide that information to us.  Please select from the different sections of this Privacy Policy to learn more about what personal information we collect and how we use it. If we wish to use your personal information for purposes other than those stated in this Privacy Policy, we will obtain your consent where required by applicable laws.

We may collect the following information:

CONTACT INFORMATION AND OTHER IDENTIFYING INFORMATION:

your name, postal address, phone numbers and e-mail addresses. You acknowledge that we may also obtain information about you as a result of authentication or identity checks (for example in connection with our standard fraud checks when you make a purchase on our Site or Application). We use this information to identify you as a customer, to process your order, to deliver products and services, to process payments, to update our records and to generally manage your account with us under our terms with you.  Providing us with certain personal information is voluntary but we may not be able to process your order and/or send you the required order acknowledgement and shipping confirmation communications if you do not provide us with certain requested information.

We may also use your contact information to send you marketing communications and to contact you in relation to service-related matters, including aftercare services or to assist you in relation to prospective purchases on our Site and/or Application and, on occasion, to request and respond to feedback relating to Art Du Sexe. This feedback may relate to matters including our brand, product and services and/or your experience and satisfaction with our Site and/or Application. We will only use your contact information where permitted to do so in accordance with applicable laws or if we have your consent to do so (if required by applicable laws).

PAYMENT INFORMATION:

information related to your credit card, debit card, and/or other payment information to process payments in connection with your orders.

DEMOGRAPHIC INFORMATION: we may ask you for your gender, birthday and age . We use this information and/or your customer account and profile information for our internal demographic insights into our customers, to offer you an enhanced service according to your preferences, including by identifying relevant products, services and events which may be of interest to you, and personalising your experience with Art Du Sexe.

OTHER ACCOUNT AND TRANSACTIONAL INFORMATION: if you have an online customer account we may also collect information about the products you browse online or purchase, where you purchased the products from and other information related to your purchases or which is otherwise relevant to your customer relationship with Art Du Sexe. We use this information, for our internal demographic insights into our customers, to offer you an enhanced service according to your preferences, such as identifying relevant products, services and events which may be of interest to you, personalising your experience with Art Du Sexe and sharing with you information about your past purchases.

Together with non-personal information, we may also use this information for our internal marketing analysis and demographic studies, to analyse, profile and monitor customer patterns so we can consistently improve our products and services. This means that we can offer more personalised and integrated shopping and interactive experiences to our customers across our stores, our Site and Applications.

INTERNET AND OTHER ELECTRONIC ACTIVITY:

Where permitted under applicable laws or with your consent (if so required by applicable laws), we may use information about how you use our Site, Application to personalise our communications to you, tailor the advertisements you are shown and/or the content appearing on our Site content appearing on our Site to make our services and communications more relevant to you and to enable your use of any interactive features of our services and improve the Site, our Application, and our services.

We may process information about the device you are using to connect to the services on our Site.

We use this information to ensure the proper functioning and security of our Site and Application, to optimise our services to you and to better understand how our content and services are used and their effectiveness.

LOCATION INFORMATION: When you visit our Site we may seek to determine your country/region-level location in order to direct you to the appropriate domain (internet location) of the Site, based on the region you appear to be visiting the Site from. We will do so using information being transmitted publicly via the internet, including your IP address.

How do we use cookies?

We may collect information about your tastes and preferences both when you tell us what these are and by analysis of website traffic, including by using cookies. A cookie is a piece of information that is stored on your computer’s hard drive by your web browser. On revisiting the Art Du Sexe Website our computer server will recognise the cookie, giving us information about your last visit. No personal information such as contact details or credit card numbers are stored in cookies. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our website.

Will the collected information be shared with third parties?

Art Du Sexe Ltd  will never share the information you give us with any other company.

When you input information, or request services from us, we have strict security procedures covering the storage and disclosure of your information in order to prevent unauthorised access to comply with the UK Data Protection Act of 1998. This means that sometimes we may ask for proof of identity before we disclose personal information to you.

WHAT DOES ART DU SEXE USE COOKIES FOR?

Essential cookies : These cookies are strictly necessary to provide you with services available through the Site and to use some of its features, such as access to secure areas. 

They perform functions like:

• ensuring the Site pages load quickly.

• preventing any fraudulent payment activity.

Analytics cookies : These cookies are used for analytics purposes including to help us understand how the Site and tools on the Site are being used, how effective our advertising and email marketing campaigns are (by tracking the open rate of our emails and clicks on links or products in our emails), and to help us customise and improve our services and user experience on the Site (including when using tools on the Site).

Functionality cookies: These cookies enable us to provide enhanced functionality and personalisation for you on our Site or otherwise. They will be set by us or by third party providers whose services perform functions like:

• identifying the appropriate size and fit of our products to you

• recommending similar products for you based on the products added to your shopping bag; remembering the products added to your shopping bag if you leave and then return to the Site; and  enabling a live chat session with one of our customer services representatives and/or in-store sales associates.

Advertising/Targeting cookies :

These cookies are used to make marketing messages more relevant to you and deliver advertising to you, including on third party platforms. 

They perform functions like:

• preventing the same advertisement from continuously reappearing;

• ensuring that advertisements are properly displayed

• displaying advertisements that are based on your interests; and
  measuring the number of advertisements displayed and their performance, such as how many times you clicked on a given advertisement.

We may also use data derived and collected from tools on our Site in order to support and enhance how we personalise our services for you.

Social networking cookies :

These cookies are used on certain pages of the Site to enable you to share pages and content that you find interesting on the Site through third-party social networking (such as Facebook, Twitter and Instagram) and other websites. Some of these cookies will be used for advertising purposes too. To learn more about social media cookies, you should also refer to your social media platform’s Cookie Notice and Privacy Notice.

Google Analytics
 Google Analytics is a commonly used software that allows Art Du Sexe to see how well we are doing when helping people shop online. It records information including how you reached our website, the city and county that you’re browsing from, and what browser you are using. It helps us see how people used the  website to purchase from us. Google Analytics is invaluable in helping us improve our service. We never pass any personally identifiable information over to Google.

Managing Cookies

You can control, or completely delete, cookies from your computer using the settings within your internet browser. The settings are different for each browser, however the site aboutcookies.org contains details for most browsers currently in use.